Knowledgebase

Steps to connect your Webmail Account On Android:

1- Look for the Email icon/Mail application on your smartphone.

2- Go to the settings of the Email/Mail Application.

3- Choose ‘add account’.

4- The Mail Options will allow you to setup with POP3, IMAP or Microsoft Exchange ActiveSync (IMAP is strongly recommended as it allows users to sync & view their emails on multiple devices).

5- Key in your Email Address Password and tap Next.

6- For incoming server settings, please refer to the below screenshots for example.

• • Username: user@domain.com (your email address)
    *Please note that the Username must be your full email address instead of just your name*.
  • Password: your email password
  • IMAP/POP3 server: mail.domain.com where domain.com should be replaced by your domain name.
  • Security type: None
  • Server Port: 143 (IMAP) / 110 (POP3)

7- For outgoing server settings.

• • Username: user@domain.com where it should be your email address
  • Password: your email password
  • SMTP server: mail.domain.com where domain.com should be replaced by your domain name.
  • Security type: None
  • Server Port: 587
  • Then select Next.

8- Click on ‘sign-in’. You’re

Steps to Connect your Webmail Account on iOS Mobile Device:

1- Select ‘Settings’ and choose ‘Accounts and Passwords’

2- Click on ‘Add Account’

3- Select ‘Other’

4- Click on ‘Add Mail Account’

5- In the New Account menu, you will need to key in the following data:

• • Name: Your Name (It will appear as the sender’s name)
  • Email: Your full email address
  • Password: The password for this email address
  • Description: You can write any description you wish. However, it is advisable to use your email address as description.

6- Select Protocol Type: IMAP

7- Fill in the following details:

8- Click ‘No’ if you receive a pop up saying that you cannot connect using SSL.

9- You’re done with the email setup.

We hope you find this guide useful for your webmail setup.